The Social Worker or Welfare Worker will assist the client and their family to address life challenges and enhance their wellbeing.
They can support with emotional, financial, or social difficulties, including living with life changes brought on by illness. In general, they advise clients on ways they might adjust to their situation and assist in accessing services such as
- Legal assistance
- Shopping and
- Home healthcare for those in need.
What we do
One of the most difficult things a person can go through is dealing with acute, chronic, and terminal illnesses and the changes that these can bring. The Social or Welfare Worker will connect patients with services and resources in order to help them cope.
These services include
- Providing patient education and counseling
- Advising and educating family care givers, to assist them in understanding, dealing with, and supporting the client or patient.
- Making referrals to other services and coordination of these
- Address legal issues, such as assisting with VCAT hearings relating to their patients.
- Assist with the planned discharge from care facility to home or other care facility.
- Advocate for clients or patients to resolve crises.
- Organizing support groups.
- Identify environmental impediments to client or patient progress.
Who we can help
Adults with no upper age restriction.
What to bring
- Medicare card
- Health Care Card and/or concession card (if you have one).
This service is supported by the Victorian Government and the Australian Government of Health